Setup and Installation
Sometimes it can seem overwhelming when you purchase a new computer. There's usually some assembly required along with connecting all of the correct cords. We can update your system, make sure you're correctly connected to your network and the internet, set up your account(s), and install your preferred web browser. We can also install your preferred choice of anti-virus software.
|
Troubleshooting
Not everyone is a genius when it comes to computers, and even geniuses need help then and again. We're here to assist you by troubleshooting issues you may be having with your computer. No question is a dumb question if you don't know the answer to it. If we don't have the answer immediately we may need to ask a few questions to better understand what the problem is. If we are still unable to fix your issue then we will ask that you bring your computer in to be looked at; you may have a virus or a software incompatibility issue that is causing your migraine.
|
Virus Removal and Cleanup
These days there are thousands of malicious content floating around on the internet. A majority of it will only cause a headache for you as the computer user; however there are some that can steal personal data and even cause another individual to gain access to your computer remotely. There are many different types of virus' and we know how to deal with each one of them. The best way to protect yourself from the damage and hassle that a virus can bring is to prevent yourself from falling victim to them in the first place. However, even those safeguards can fail occasionally. That's why were here.
|
Computer Optimization
Is your computer running slow? Don't have the funds to purchase a new computer right now? Just because your computer is running slow does not necessarily mean that you need to toss it out and buy a new one. Sometimes your computer just needs to be cleaned up so that it's not congested has the ability to use it's resources efficiently.
|
Computer Upgrades
If your computer has been optimized and it's still running slow then you may need to trade it in for a newer model. However, there are other cheaper options if you just cannot afford to purchase that new computer you've been wanting yet. The most common parts that are upgraded in a computer are the RAM(Memory), HDD(Hard Drive) and the GPU(Video Card). These upgrades may not make your computer as fast as a brand new computer but they can improve the speed and performance of your current computer. Many times you can get another year or two out of your computer depending upon your needs by simply adding more RAM and upgrading your hard drive to a faster model. However, not all parts are compatible, we can make sure it works.
|
Computer Repair
A computer is a machine, and like any other machine they have parts that can break over time. Rather than getting rid of your computer just because something broke, why not have the computer repaired? We can repair your computer by replacing parts that have broken or malfunctioned, provided that the parts are still available. We currently only offer repair service to desktop computers; specifically the main tower. We do not repair monitors or other peripheral devices. If you have a laptop that has stopped working, we may take a look at it and depending upon the part(s) damaged me may take on the repair. We can also assist you in finding a reputable place to have your more compact electronics sent to for repair such as your laptops, mac books, and tablets. Before replacing any parts we will run diagnostics and test your hardware to be sure that it is in fact broken and not simply malfunctioning.
|
|
Custom Computer Builds
For those of you who have looked at computers on the shelves both in the brick and mortar stores and online retailers I'm sure you've come across a common issue. You find 3-4 computers that are all similar in power, performance and capabilities; but each one has it's quirks that you prefer over the other. Maybe you don't enjoy purchasing a computer only to have it filled with bloatware from the manufacturers sponsors? Or you want an operating system that is no longer offered with retail computers. Whatever the reason, if you have a specific list of requirements that you would like to have in your next computer then we can build it to the way you want it as long as your desired parts will be compatible.
|
Choosing A New PC
Buying a new computer can be overwhelming. There are so many brands and manufacturers out there, each of which have numerous models for different types of applications and price points. We understand that you may want some assistance in choosing which computer will suit your needs the best. In order for us to help you, we will need a small amount of information from you. Once we have the information that we need, we will be able to get started on finding a computer for you, or giving you the option to have us build a custom one for you if you choose.
|
We offer pickup and/or delivery for our local customers for $10; however if service is performed we waive this fee. You can also drop off and pick up your computer at our home office to avoid the fee. In some cases we also offer on site service for customers. Depending upon the type of service the average amount of time for completion of service is 2-3 business days. This time starts from when we take possession of your computer. We also offer pickup and delivery for non-local customers for a flat fee of $35.
|
We prefer to use AVG for our antivirus program for both our computers and our mobile devices. They offer a free edition which will give you anti-virus protection along with scheduled scans of your system. However, if you want to have live protection for your system, online browsing, email, and more their full paid version may suit you better. We will install the antivirus program of your choosing however if you either already pay for another service or would simply like to stay with who you currently have.
Network Troubleshooting - Expansion - Wireless Setup
So your house or office may not look this drastic; but do you have cables running all over your house and on the floor where they can be stepped on and tripped over? Are you having issues with a device not connecting to your network even though it appears to be connected correctly? Are you having to choose between connecting your computer or your video game console? Are you thinking of going wireless? Maybe you just need to expand your network so that you can connect more of your devices? If you answered yes to any of these questions, we can help! Contact us today for a free quote.
Discounts
Ask about our discounted rates for Senior Citizens, Low-Income Families and Students!
|
|